Process oriented eGovernment aims for consistency in all public administration business processes. This includes the integration of old systems as well as of newer services. Here services can be defined as functionality which is accessible via a standardised interface.
The advantages of process oriented system integration
The advantages of process oriented system integration include long term low integration and operating costs, inventories of proven business processes, the consistent use of standards based eGovernment architectures and open interfaces, reduced complexity in eGovernment structures, consistent end-to-end processes free of media mismatches and a higher level of future proofing.
If it is possible to electronically process business processes between business and public administration in a holistic manner and to simultaneously connect them with their respective internal processes, this will become a decisive location factor in a globalised context.
In the meantime the reality cultivates federal administrative structures, autonomy, a diverse range of laws and regulations, heterogeneous processes, a wide range of legal practices, the far ranging heterogeneity of IT systems and data and applications with changing, non-standardised data structures.
Fraunhofer FOKUS – as a scientific institution – acts here as a natural catalyst and advisor on the path from a task oriented to a process oriented administrative environment.
Distributed eGovernment solutions and their particular technical requirements can be connected in a flexible manner to optimally support processes when various IuK-systems work cooperatively based on established industry standards. Thus relevant functions from proven specialised procedures can be specially earmarked for all relevant departments in a new and improved manner and made ready to use and new services can also be developed simply and easily. Services and process components can be used repeatedly and process sequences can also be easily changed.
Only a holistic approach can form a basis for cooperation between all participants. The relevant standards and protocols should therefore be defined and maintained.